Customer FAQ

Pricing and Payment

Our tiered price consignment items are automatically discounted every 15 days for the duration of the 90-day consignment period.

The first price listed is the Original Price.

As each markdown date passes, the price on the item changes.

Find the most recently passed date on the left and the current price is listed to the right.

Items can only be sold at the price that reflects the date on the ticket. Waiting for a price change can be a gamble at ReVue. Our inventory turns very quickly and what is here today is often gone tomorrow. Our advice has always been that if you love it, buy it! 

You can also make note of the item code and call to purchase over the phone. 

We accept MasterCard, Visa, Discover, American Express, debit cards, and cash. We do not accept checks at this time.

All sales are final and all items are sold “as is.” Please examine items carefully prior to purchase. As we are selling antiques and previously owned merchandise, most items will exhibit some wear indicative of age.

Making an Offer

All items are priced as they are marked with a price adjustment of 10% every 15 days until sold. Offers can be made if the current price on an item is over $250.  We do not negotiate past the initial offer/counteroffer.

Due to the time sensitive nature of our pricing, there are no holds.

Yes, all SOLD items have five days of free storage. All sold items are deemed the property of the purchaser at the point of purchase. Grandview Mercantile and ReVue will not be held responsible for any damage incurred to items not removed from the store at the point of purchase.

If long term storage is needed (over 5 days), we can provide you with a list of storage companies that can accommodate this need. Past our complimentary 5 days of storage, there is a $5/day storage fee.

Items left for over 30 days without prior arrangments will become property of Grandview Mercantile and will be reabsorbed into our inventory with no refund given.

If you make an offer online, your payment information will be processed immediately. 

If you make an offer in store, your offer will be recorded and will be honored until the item is sold, unless circumstances dictate otherwise. 

Bringing Your Purchases Home

Safety is very important to us, so we always recommend a professional moving service. We are happy to provide our list of recommended, insured professional movers who are familiar with our store and specialize in small moves.

If you choose to move items yourself, please be advised that due to our insurance restrictions, our associates are not permitted to load items into your vehicle. For your convenience, we are happy to move your items to the front door or loading dock, with the exception of fragile pieces, large items that require disassembly, or items that weigh more than 50 pounds.

If you choose not to use the services of a professional mover, please note the following:

Please notify us at 614-421-7000 a minimum of 1 hour in advance of when you will be picking up your items.

When possible, we will bring your items to the front door or the back loading area; however, large items (over 50 pounds) or pieces needing disassembly will not be moved at the discretion of management.

Insurance regulations and liability issues do not allow us to place items in your car or truck. Please make sure that you bring enough help to allow you to load your vehicle safely. We can provide a 4-wheel cart and/or skids for you to use in transporting your items from the loading area to your vehicle.

We cannot disassemble or pack items, so be prepared with the right materials and tools (i.e. packing blankets, bubble wrap, rope for tie down, etc.) as we will not have them available for use. 

We can provide you with a list of our recommended bonded and insured specialty moving companies that give priority service to Grandview Mercantile and ReVue customers.

Currently we do not offer in-house delivery services.

Online Orders

Congratulations on your purchase! Due to the expansive and individual nature of our inventory, our follow-up is not an automated process. One of our associates will reach out to you via email to confirm your purchase.

Yes, we do! We use UPS to pack, insure, and deliver smaller objects. We use Qualitech or Pakmail to pack, insure, and deliver furniture and other large objects. Both of these methods are highly dependent on size, weight, and distance to travel, so we rely on agent quotes to assess these costs. We will confirm shipping costs with you before we proceed. To start the shipping process, email our Sales team at

If you are local, we recommend looking into pick-up options for furniture as it is typically more cost-effective than shipping.

All sales are final. Please reach out to our sales team with any concerns at or call (614)421-7000

Visit Us in Grandview, OH

We are located at 1489 Grandview Avenue, at the corner of Grandview Avenue and 5th Avenue. With 150 free parking spots, parking is easy and convenient. In the heart of the neighborhood, we are surrounded by a multitude of local shops and restaurants. Grandview Heights is a charming suburb of Columbus, only minutes from downtown and The Ohio State University. 

1489 Grandview Ave.
Columbus OH 43212

Sign Up

Don’t miss a thing! Our email subscribers are the first to see our most fabulous finds.